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Remote Support Troubleshooting

If the file you downloaded didn't open automatically.
If your browser is Safari or Firefox:
    -    Click the ê in the upper right of the windows and select TeamViewerQS
If your browser is Chrome:
    -    The download file will appear in the lower left corner of the window. 
    -    Click the icon, which may require it to run a process called unzip, then a new window will open.
    -    Click the highlighted icon, it should be titled TeamViewerQS.

Follow the instructions to install the Quick Support tool. Then call 636-527-7200 to speak to one of our technicians. 

If the file still did not open:
PC Users:
    -    Click the v or Start button in the lower left corner.
    -    In the search field that appears directly above, type TeamViewerQS.
    -    Select the top item to the left. It should say Download directly above.
Apple Users:
    -    Click the magnifying glass icon in the upper right corner (by the clock).
    -    Type TeamViewerQS.
    -    Click the top item that appears. 

Follow the instructions to install the Quick Support tool. Then call 636-527-7200 to speak to one of our technicians. 

If you need assistance downloading or installing our Quick Support tool, call 636-527-7200 or click HERE to contact us!